August 24, 2010

Executive Dunning (Wi-Tribe - Islamabad)

Field: Finance Contract Type: Contract
Closing date: 09-Sep-2010
Role Purpose:
Responsible for recovery of CPEs and outstanding.
Key Accountabilities:
  • Perform outgoing call to the terminated customer to engage them for collection of outstanding amount and CPE.
  • Follow-up with terminated customers for collection of outstanding amount.
  • External visit to the customer's premises (terminated customers) for collection of CPE and outstanding amount.
  • Address terminated customer's problem and try to convince them to bring back onboard.
  • Prepare daily progress report for the visits and collections.
  • Assist in Coordinating with third party collection companies and provide them with the needed information (Contracts, Customers cash flow, Bills, Etc ...)
  • Responsible for accurate third party reporting.
  • Responsible for recovered CPE reconciliation with third party and ERP.
  • Identify irrecoverable accounts for further processing.
  • Meet collection targets assigned by the management.
  • Assist to alert the credit & collection manager to extraordinary issues and status on delinquent accounts and those requiring a deviation from standard policies and procedures.
  • Assist to implement the strategies and processes set by the head of department in order to increase the collection percentages and reduce the customer's churn as well.
  • Assist to prepare the aging report of customers and minimize the total debts of old customers.
  • Duties and responsibilities outlined may vary over time and are subject to management review and amendment.
Experience & Qualifications:
  • 1-2 years relevant working experience.
  • Minimum Bachelors degree.
Competencies:
  • Must be able to work independently and effectively within minimal supervision.
  • Strong Interpersonal skills and good negotiating and analytical skills.
  • Candidate must have the ability to work under high pressure.
  • Self starter, dynamic, creative and flexible to accept new ideas.
Any other factors::
  • May be exposed to short, intermittent, and prolonged periods of sitting in performance of job duties.
  • May be required to accomplish job duties using various types of equipments/machines other than pen, pencils, calculators, computer, telephone etc.
Note: you will be required to attach the following:
1. Resume / cv
2. Passport-size photograph


Post resume online at:
http://careers.sniperhire.net/qtelgroup/VacancyDetail.aspx?PageId=8100&BusinessUnitId=653&VacancyID=26208