Degree(s)/Major(s):
1.Bachelors
2.Masters (optional)
Certification(s): 1.ITIL (optional)
Experience Required: 0-2 years of relevant experience
Functional Skills/Knowledge Areas: -
-Support & Dispatch function
-Previous Helpdesk experience
-Excellent verbal and business writing manners
-Excellent troubleshooting skills and analytic attitude
-Experience of using trouble ticket software tools, preferably CA Unicenter ServiceDesk
-Good knowledge of End User Operating systems utilized by users, presently MS XP Professional
-User application general level of understanding
-Service oriented mind set
-Be very accurate and precise with strong punctuality in deliveries
-Proactive way of work
-Server & System operations
-Basic understanding of Microsoft software portfolio
-MS Server 2000/2003/2008
-MS Exchange
-MS Biztalk
-DNS, DHCP, Active Directory etc
-General application experience
-Backup tool knowledge, preferably Legato Networker
-Database operations
-Medium knowledge of MS SQL Server 7/2000/200x,
-Medium experience with Oracle 7.3/8i/9i/10g/11g
-Medium Linux and/or Unix knowledge
Post resume online at:
http://www.telenor.com.pk/careers/Jobs.php