December 13, 2010

Specialist Field Operations (BSS)

Degree(s)/Major(s): B.SC/BE Electrical Engineering

OR

(Bachelor Degree) Equivalent

Experience Required: 4 years or above

Functional Skills/Knowledge Areas:  
- RESTORATION OF NETWORK OUTAGES AND RESOLUTION OF BSS HARDWARE ISSUES THROUGH FIELD INTERVENTION AND FOLLOW-UP WITH VENDORS TO MAINTAIN NETWORK KPIS (TCH AVAILABILITY, CSSR, DCR AND MPD) AS PER GIVEN TARGET.

- ROLLOUT RELATED FOLLOW-UPS WITH CONCERNED VENDORS TO ENSURE TIMELY & QUALITY DELIVERY

RELEVANT
- TO PERFORM ACCEPTANCE TESTING OF EXPANSIONS AND NEW SITES ADDITION.

- CONTINEOUS PERFORMANCE / RESOURCE MONITORING OF VENDORS TO MEET THE BSS&TXN KPIS AND ROLL OUT TARGETS WITH QUALITY.

- CAPTURING SLAS AND TATS FOR GSM AND TXN VENDORS.

- MONTHLY ANALYSIS AND EVALUATION OF VENDORS BY CAPTURING THE SLAS AND TATS.

- NON-COMPLIANCE REPORT TO FINANCIAL COORDINATOR FOR LDS.

- ENSURE THAT VENDORS TO SUBMIT WEEKLY ANALYSIS, PRESENTATIONS & CONSOLIDATED REPORT.

- ENSURE PM DELIVERIES BY FIELD INTERVENTION AND AUDITS.

- TIMELY EXECUTION OF PLANNING/O&M GENERATED WORK-ORDERS.

- FOLLOW UPS OF ISSUES WITH INTERNAL/EXTERNAL STAKE HOLDERS

- LIAISONING WITH RF & COMMERCIAL DEPARTMENT FOR THE RESOLUTION OF RELATED ISSUES

- ARRANGE PERIODIC SESSIONS WITHIN THE TEAM FOCUSING ON TIME MANAGEMENT AND MANAGEMENT SKILL
 
 
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