i2c Pakistan is looking for a talented and experienced resource for the position of Call Center Manager.
Here are some of the details:
Location: Lahore, Pakistan
Experience: 6+ years experience of Client Services
2+ years prior experience of managing call center operations
Requirements:
Masters degree, preferably MBA
Excellent understanding of call center operations, process, & procedures
Excellent communication (oral and written) and analytical skills
Strong customer orientation
Excellent spreadsheet (MS Excel) and data analysis skills
Excellent interpersonal and team skills
Motivation and ambition to excel
Drive to learn and grow
Must have Leadership & management skills
Good Team Building skills
Package: Negotiable. Depends on the nature of experience and exposure to International call center, managerial competencies, and skill set.
Attractive salary package along with other benefits will be offered to the best candidate.
Please feel free to send in resumes or referrals to wsahi@i2cinc.com & cc to resume@cvarchive.com and also mention position title and source of advertisement in the subject