The leading contact center here in Karachi are looking for a Quality
Assurance Executive for their Contact Center here in Karachi. The
candidate would be reporting to the QA Manager. Responsibilities
include:
- Live Evaluations/Live Targets
- Recorded Targets/Recorded Targets
- Preshifts
- QC Sessions (Training and Feedback)
- Calls Calibration
- Absenteeism
Qualifications/ Knowledge : At least Graduate from recognized
institute or equivalent education
Training : Skills - Generic : To have sound knowledge of PC usage,
Microsoft Office
Skills- Job Specific : Strong Presentation/Communication Skills (
English – Urdu)
Experience: At least 1 year experience in the same capacity
Candidates may send CVs to executives.only@yahoo.com