This person would answer our Customer support number during U.S. business hours and talk to clients on behalf of the company.
This position would require:
- Perfect English speaking with little or no accent
- High level of internet user competence. They don't need to program or build sites, but they'd need to learn how to use the DotNetNuke Content Management System in the way a client would use it to login and make changes to their website.
- Ability to use software similar to MS Word to make minor content changes to websites
- Ability to write website copy would be a plus
Duties would include:
- Answering phone calls and directing them to the appropriate person.
- Discussing our company's products and abilities intelligently
- Taking support requests over the phone and entering them into our Support Ticket system
- Making minor content changes to client websites using DNN.
- They would also be doing some similar tasks to position #1 above
- They may also be asked to do similar administrative tasks on behalf of our real estate business.
Send your CVs to:
careers@nxb.com.pk