General Manager @ Innovative Pvt Limited

Innovative Private Limited (www.innovative-pk.com) is a reliable and trusted provider of information technology products and services since 1987. For over 20 years now, we have consistently set standards of engineering excellence and quality customer care that help our clients improve efficiency, reduce costs and provide the infrastructure to facilitate growth.

We have following career opportunity for a seasoned professional:

Head of Process Department - Chemical Engineer for Karachi, Pakistan

A renowned industrial group is seeking a Senior Chemical Engineer for its upcoming Plant, with is currently in erection phase. Head of Process Department will be ultimately responsible for the following areas:

• Planning of Plant's Production Operations.
• Monitoring, Coordinating, Controlling and Running of Plant's Production Operations.
• Working on improvements in Production Operations
• Maintaining the Quality of Products/Internal Services and ensuring compliance with relevant ISO standards.
• Ensuring safe working environment and compliance with Plant's HSE/ISO standards. (Including Housekeeping)
• Managing of raw materials, packaging materials, equipment and parts used for production, maintenance and projects.
• Managing of Human Resources (including training & development)
• Managing of Department's Financial and Administrative Matters, including the Budgets.

General Manager

• Candidate must have a minimum 5+ years senior management experience and a thorough knowledge of IT industry.
• Candidate must understand how to manage client budgets, conduct client meetings, be able to work well with a variety of people and have a great attention to detail.
• Strong persuasive written and verbal communication skills are critical – including the ability to present in front of groups.

Job Opportunity -- Director IT Operations, Lahore

We are looking for candidates for the position of Director IT Operations at a large Telecom Multinational Company.

Company Sector: Telecom
Company Type: Large Telecom Multinational Company
Position Title: Director IT Operations
Position Location: Lahore
Salary: 300K to 500K -- may vary

Essential Requirements:

-- Recent experience in Telecom Multinational Operator or Wi-Max Company

-- Currently at head of IT -- or one-step/two-step lower level

Head of Operations, Islamabad

We are looking for candidates for Head of Operations position at a IT Multinational Company.

Position Rank: Head of Operations
Position Title: VP/Director/Manager Operations [Title will be based on credentials/seniority)
Company Sector: IT
Company Type: US-based IT Multinational Company (with offices in various countries)
[Note: Current number of staff members in Pakistan: 80 to 90; Target after additional hiring: 150]
Position Location: Islamabad
Salary: depends on credentials/seniority

Job Opening - Head of Factory - Interior Sindh Pakistan

One of our Clients is looking for Head of Factory for the following role.  

POSITION TITLE

Head of Factory

POSITION BASED IN

Interior Sindh – Pakistan

CLIENT'S DETAIL

MNC Conglomerate

Senior Manager Production

Title: Senior Manager Production
Industry: Printing & Packaging
Location: Karachi
Qualification: At-least Graduate
Experience: At-least 8-10 years of working experience in Production field in which minimum 6 years in Offset Printing at Managerial level. Must have exposure of Printing & Packaging Industries
Salary: 200K to 250K + Company Maintained Car + Benefits 

CFO for a Telecom Company based in Dubai, U.A.E.‏

Looking for a CFO for a Telecom Company based in Dubai, U.A.E. **Position open for candidates with Middle East / GCC experience. Please send your profile / refer your friends to nazia@msidubai.com

Sr. Manager H.R

Job Title: Sr. Manager H.R.
Industry / Sector: Textiles
Job Type: Permanent 
Job Location: Lahore   
Minimum Education: Masters degree
Minimum Experience: 8 to 15 years in relevant field
Profile:

• High level of energy, commitment and initiative
• Demonstrated success in team building and people management
• Demonstrated excellence in change management
• Ability to assess, prioritize and quantify HR needs of the company at the macro and operational level
• Must possess in-depth knowledge of best industry practices and the tools and technology used by industry leaders
• Excellent communication, coordination and negotiation skills
• Must have some understanding of retail business and its performance drivers
  

Roles and Responsibilities:

• Report to the directors
• Formulate and implement strategies for recruitment, performance management, succession planning, compensation, employee development and employee well being, in line with business objectives and best industry practices
• Improve and supervise daily operations like job descriptions maintenance, payroll maintenance and HR administration with the assistance of a team
• Proactively develop and smoothly implement organization design at the business and the department level to achieve superior performance
• Ensure compliance to applicable laws within the HR ambit, and liaison with relevant government departments as required
• Establish parameters for workforce planning

To apply please email your resume to hr@sefam.com and mention the position in the subject.

Chief Operating Officer

• 12+ years of relevant business operations experience out of which 4+ years of people/sales management experience
• Preferably IT industry
• Should be effective at converting corporate strategy into field execution.

Job Opportunity- Chief Operating Officer for School Chain

Job Description:

A renowned NGO is seeking the services of a highly qualified and dynamic academic leader, to be designated as "Chief Operating Officer", capable of innovating and creating a modern group of schools, surpassing the best in the country and fully accepting independent responsibility for its management and ultimate fruition. Experience and Attributes: - Should be a visionary with a passion for human and social development. - Minimum 10-15 years post qualification experience including at least 3-5 years as head of a reputed institution. - Experience in modern strategies/ teaching methodologies, for imparting quality education amongst youth drawn from all social strata of the country. - Be empathetic and responsive to psycho-social needs of the students. - Should have a positive charged personality with strong decision making ability and leadership prowess with outstanding communication skills. Responsibilities: - To conceive and develop strategic objectives, goals and targets in line with the overall Vision. - To achieve a continuous development and up gradation of the School System, compatible with the best in the World. - Establish collaborative relationship with international institutions, aiming at global recognition and accreditation. - Develop student's personality and character in accordance with Islamic values/ culture

Head of Compliance, Islamabad

Essential requirements:

Compliance experience required

Exposure to banking required

Knowledge of Microfinance banking required

Experience of looking after “Client Acceptance”

Scope of work includes:

All compliances – including related to Money laundry perspective, terrorist financing, etc

 Apply:

Interested candidates send updated CVs (along with current and expected salary package) with the name of position in subject line to pakistan.career@gmail.com

Head Internal Audit

• Certified Internal Auditor / ACA / ACMA / ACCA or MBA in Finance from recognized university
• Minimum 5 years of working experience with a listed company. Those having working experience in the financial sector will be preferred.

Head of Branch Operations, Islamabad

Essential requirements:

About 10 – 15 years of experience of banking operations experience required

Experience of managing operations at regional level

Microfinance banking experience preferred

Audit experience preferred

Preferred: Regional Head of Operations for Foreign and Local Banks only

Scope of work:

Oversee banking operations, cash, tellers, reporting etc, General ledger management, State Bank reporting

Apply:

Interested candidates send updated CVs (along with current and expected salary package) with the name of position in subject line to pakistan.career@gmail.com

Country Head Risk Management – Askari Bank

The candidate should:

• Preferably be Master’s in Business, Finance or Economics
• Have at least 15 years of core banking experience including credit and operations.
• Have minimum of 3 years’ experience in core Risk Management functions at senior level with direct exposure to Risk Policy Formulation, Base II, Credit, Market and Operational Risk Management.
• Have good interpersonal and communication skills.

Head of Credit/Risk, Islamabad or Lahore

Essential Requirements:

About 8 to 10 years of risk experience

Risk management experience

Microfinance experience (Must required)

Scope of work:

Oversee loan feasibility, recoveries, entire cycle of reporting, administration, collateral management

Full credit cycle

Initiation, collection, MIS, tax etc

Guiding Management/team on opportunities/segments

Apply:

Interested candidates send updated CVs (along with current and expected salary package) with the name of position in subject line to pakistan.career@gmail.com

GM Contact Center

[Note: This is head of the Contact Center/Call Center position]

Position Location: Lahore

Sector: Telecom

Company Type: Large Multinational Telecom Company

Salary: Rs. 235K to 290K per month (Please note: This figure includes a car allowance)

Deadline: None given -- First come first served

Essential Requirements:

-- Recent experience of being head (or at Number 2 level) of a large Call Center

-- Recent experience with large and prestigious multinational (or similar) companies.

-- Total work experience of about 10 to 12 (or more) years

Preferred:

-- Experience in telecom industry

JOB OVERVIEW

 GM Contact Center operates call centers, and implements periodic plans

for call centers. Collaborate with regions to ensure that actions are

dually taken on orders/complaints received from customer and take

measures for customer satisfaction.

MAJOR RESPONSIBILITIES

Develop Call Center Plan

-          Develop policies for sales, customer care,  and customer retention.

-          Devise call center operational plan.

-          Create plan for continuous improvement of call’s handling.

-          Define policies and procedures for enhanced customer care.

-          Monitor Call Center Operations

Oversee the operations of:

-          Calls received

-          Complaints dispatched

-          Operate call centers effectively to achieve set sales target.

-          Monitor operational efficiency of the department.

-          Ensure new sales promotions are effectively reached to

proper segmented market.

-          Continuously improving call receiving mechanism.

-          Monitor performance of each segment and ensure consistent

performance of department.

-          Coordinate inter CC offices and intra company support/stake

holders teams.

Control activities :

-          Ensure compliance with budgets, targets, and deadlines

through the implementation of cost-efficient controls.

-          Undertake performance management

-          Monitor and evaluate reporting employees

Other skills:

-          Problem Solving

-          Leadership and Strategic thinking

-          Negotiation Skills

-          Time and Meeting Management

-          Excellent communication skills

Apply:

Interested candidates send updated CVs (along with current and expected salary package) with the name of position in subject line to pakistan.career@gmail.com

Country Manager for a leading bank in Middle East to run all Pakistan based operations

Urgently required a Country Manager for a leading bank in Middle East
to run all Pakistan based operations. Candidate should have atleast 15
years of banking experience with multinational banks or leading
domestic banks, out of which minimum 7 years of experience in
corporate banking as head of the unit. Please send resumes on urgent
basis with "current and expected salary"
 
 to naumansohail@gmail.com. Position is Karachi based.

Regional Manager Corporate Relations

We are looking for a Regional Manager Corporate Relations for a brand of a large telecom multinational company

Position Title: Regional Manager Corporate Relations
Position Rank: Senior Manager or Manager -- based on credentials

Company Sector: Telecom
Company Type: Large Telecom Multinational Company
Position Location: Karachi
Salary: 100K to 320K

Essential Requirement:
-- About 5 years (or more) of Corporate customer care experience
-- Senior Manager, Manager, or Team Lead experience in Corporate Customer Relations/Corporate Accounts Management/Corporate Customer Care

[Note: This is NOT a Sales position; Corporate Customer Relations/Corporate Accounts Management/Corporate Customer Care happens after Sales has already taken place (to now take care of the corporate customers)]

Preferred:

-- Telecom or Banking sector experience

Job Description
-- Manage the regional (for brand) team and manage performance which
is measured as per KPIs defined in the brand Charter.
-- Ensure equal distribution of accounts amongst Team Leaders
-- Oversee equitable number of subscriptions/Equitable distribution of revenue
-- Ensure that correct data for each of the assigned accounts is
entered/ maintained in CRM/ Other assigned systems with the Point Of
Contact for each account
-- Assign targets for and guidance to Team Leaders, CAMs & CASs
according to laid down criteria
-- Ensure accounts maintain their required level of revenue
-- Recommend upgrade and downgrade of accounts on the basis of revenue
as per the guidelines given in the charter
-- Monitor visits and calls to each account as defined in the charter
-- Ensure that accounts tagged to the team are retained per defined
KPIs & recommend retention offers where required
-- Ensure customers’ satisfaction with the CAMs/ CASs and with company
is maintained/ improved
-- Coordinate with other departments and back-office teams for
execution of teams’ tasks and achievement of desired results
-- Visit high end accounts of the region and maintain a healthy
relationship with the top executives
-- Ensure achievement of defined recovery targets and recovery of any
outstanding amounts through CAMs/ CASs where needed
-- Ensure that the region achieves the new post-paid & blackberry
sales targets along with payments
-- Ensure maintenance of replacement blackberry sets and provision to
customers in case of repairs against warranties
-- Oversee recovery of charges against repair of Blackberry handhelds
from the customers
-- Develop and groom team members to increase efficiency and their
career progression/ Develop at least one back up in the team

The ideal candidate should:
-- Hold a Master’s degree preferably in Business Administration
-- Have minimum five years of Customer Care experience

GM Contact Center

[Note: This is head of the Contact Center/Call Center position]

Position Location: Lahore

Sector: Telecom

Company Type: Large Multinational Telecom Company

Salary: Rs. 235K to 290K per month (Please note: This figure includes a car allowance)

Deadline: None given -- First come first served

Essential Requirements:

-- Recent experience of being head (or at Number 2 level) of a large Call Center

-- Recent experience with large and prestigious multinational (or similar) companies.

-- Total work experience of about 10 to 12 (or more) years

Preferred:

-- Experience in telecom industry

JOB OVERVIEW

 GM Contact Center operates call centers, and implements periodic plans

for call centers. Collaborate with regions to ensure that actions are

dually taken on orders/complaints received from customer and take

measures for customer satisfaction.

MAJOR RESPONSIBILITIES

Develop Call Center Plan

-          Develop policies for sales, customer care,  and customer retention.

-          Devise call center operational plan.

-          Create plan for continuous improvement of call’s handling.

-          Define policies and procedures for enhanced customer care.

-          Monitor Call Center Operations

Oversee the operations of:

-          Calls received

-          Complaints dispatched

-          Operate call centers effectively to achieve set sales target.

-          Monitor operational efficiency of the department.

-          Ensure new sales promotions are effectively reached to

proper segmented market.

-          Continuously improving call receiving mechanism.

-          Monitor performance of each segment and ensure consistent

performance of department.

-          Coordinate inter CC offices and intra company support/stake

holders teams.

Control activities :

-          Ensure compliance with budgets, targets, and deadlines

through the implementation of cost-efficient controls.

-          Undertake performance management

-          Monitor and evaluate reporting employees

Other skills:

-          Problem Solving

-          Leadership and Strategic thinking

-          Negotiation Skills

-          Time and Meeting Management

-          Excellent communication skills

Apply:

Interested candidates send updated CVs (along with current and expected salary package) with the name of position in subject line to pakistan.career@gmail.com